(Last Updated: July 19, 2021)
We are a cloud-based data technology platform that makes data accessible and delivers intelligent data tools to enable data access and discovery. We respect your privacy and we are committed to protecting your information.
Further, this Policy applies only to information we collect and Process. It does not apply to information collected, Processed, and shared with us by our customers, who may have their own privacy policies that apply to you. In other words, this Policy does not apply to information we Process on behalf of others. Under such circumstances, we serve merely as the processor of the information and will Process the data only as specifically authorized by our customer, the data controller. If you believe we are Processing your Personal Information on behalf of another, please contact the data controller directly to ask questions or exercise your rights.
1. How does Knoema collect information, and what information does it collect?
Knoema collects information from visitors to our website, knoema.com. We also collect information from the users of our products and services, including the Data Finder add-ins for Excel, Excel 365, Google Sheets, and Google Chrome. We will refer to all of Knoema’s products and services in this Policy as our “Products.” The categories and types of information we collect depend upon the purpose for which we collect them. For the purposes of our Policy, we will distinguish between:
We collect certain information when you provide it to us:
We also collect certain information automatically. As you navigate through and interact with our website or Products, we may use “cookies,” which are small files placed on the hard drive of your computer or mobile device, and “web beacons,” which are small files located on pages of the website, each of which collect certain information about your equipment and web browser (such as browser type, browser language, and IP address), as well as browsing actions and browsing patterns (such as traffic data, location data and logs, page views, length of visit and website navigation paths). Information collected by the cookies and web beacons we use may consist of both Personal Information and, in the case of statistical, aggregated and anonymized information, Non-Personal Information. For more information on the cookies and web beacons we use, please see the section below.
2. Why does Knoema collect my Personal Information?
We collect and otherwise Process Personal Information for a variety of purposes, depending on the information being Processed. In particular, we Process Personal Information as necessary to perform under our contractual obligations to you, providing you with the Products you have purchased and Processing information as may be necessary to support you in their use. We also Process Personal Information given our legitimate interest in improving our products and services, enhancing customer experience, and identifying and marketing certain Products to you. Finally, we may Process Personal Information as necessary to comply with a legal obligation, or for other purposes we disclose when obtaining your consent.
In other words:
With respect to Non-Personal Information, because this information does not identify you or any other natural person, we may Process it for any purpose. We expressly reserve the right to use Non-Personal Information to improve or develop our Products, create and publish reports, conduct statistical analyses, monitor industry trends, and otherwise engage in activities that do not result in the disclosure of identifiable information.
To be clear, we are committed to respecting your privacy and we will only Process your Personal Information for the purposes described here, and then only in the context of your relationship with us.
3. Will Knoema share my Personal Information with third parties?
Under certain circumstances we may share your Personal Information. These are as follows:
Again, we are committed to respecting your privacy and will only share your Personal Information for the purposes described here. If we need to share your Personal Information for a purpose not identified here, we will obtain your consent to do so and disclose this purpose at the time of obtaining your consent. We do not and have not sold, rented, or leased your Personal Information to others, for direct marketing purposes or otherwise.
4. How long will Knoema keep my Personal information?
We keep different kinds of Personal Information for different lengths of time, depending on the purpose for which it was Processed and your specific situation. In any event, we will retain your Personal Information as long as necessary to accomplish the relevant purpose, but no longer.
5. How does Knoema keep my Personal Information secure?
Taking into account the nature of the information gathered, we use commercially reasonable, industry standard administrative, technical, and physical safeguards designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. For example, all information you provide to us is encrypted and stored on our secured servers behind firewalls.
That said, you are responsible for maintaining the confidentiality of your password and other information used by you to access the website or use our Products.
6. What are my choices with respect to my information?
Your first choice is always to limit the information you provide. You may also opt-out of certain marketing information by visiting our website and communicating your choices to us, or by clicking “unsubscribe” at the bottom of marketing emails you might receive.
Regarding cookies and other tracking technologies, you can manage these by adjusting the settings on your browser, commonly referred to as the browser’s “Do Not Track” settings. All browsers are different, so you may need to visit the “help” section of your browser to learn more about cookie preferences and other privacy settings that may be available. You can also manage how your mobile device and mobile browser share location information with us, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn more. Please also see the section on cookies and web beacons below.
We comply with applicable law regarding your ability to access, correct, and delete your identifiable information. If you have an online account, you may be able to log into your account to access and update certain information provided. For identifiable information that is not linked to an online account, please contact us directly at email@example.com.
For assistance with exercising your personal information choices, or if you have any questions about these choices, please contact us at firstname.lastname@example.org.
FOR EU RESIDENTS:
The General Data Protection Regulation (“GDPR”), particularly Articles 15 to 21, affords you a number of rights as a data subject. We encourage you to read and learn about those rights on your own, but the following will help you to begin to understand those rights.
In addition, to the extent that we process any of your personal information on the basis of your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing that was based on your consent before its withdrawal.
If you are a natural person residing in the EU and at any time you believe we have violated one of your rights listed above, or if you believe we are in violation of one or more of the provisions of the GDPR, you have the right to lodge a complaint with a Data Protection Authority. More information about the Data Protection Authorities can be found at https://ec.europa.eu/info/law/law-topic/data-protection/reform/what-are-data-protection-authorities-dpas_en.
To make a request regarding any of these rights or to ask questions or provide comments about this Privacy Notice for EU residents, please contact us at email@example.com.
FOR CALIFORNIA RESIDENTS:
This notice does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals.
The California Consumer Privacy Act (the “CCPA”) affords those who reside in the State of California certain rights as a data subject. If you are a resident of the State of California, we encourage you to read and learn about those rights on your own, but the following will help you to begin to understand them:
We will not discriminate against you for exercising any of your CCPA rights.
In addition, California’s “Shine the Light” law permits you to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.
To make a request regarding any of these rights or to ask questions or provide comments about this Privacy Notice for California Residents, please contact us at firstname.lastname@example.org.
FOR ALL INTERNATIONAL RESIDENTS:
Knoema is headquartered in the United States of America. It and its authorized processors may transfer your information to the United States of America and access it from the United States of America for the purposes described in this Policy. We protect the privacy and security of Personal Information in the manner described in this Policy regardless of where it is collected, stored, accessed, or otherwise Processed.
7. Does Knoema collect the Personal Information of children?
No. We do not intend to collect any Personal Information from or identifying children under the age of 16. If you believe a child is providing us Personal Information, please contact us directly so we may investigate and delete it.
8. Does this Policy ever change?
Yes. This Policy may change from time to time, as indicated by the “last updated” data above. Any updates or changes are effective immediately upon their posting on this page. We will post a notice on our website or send you an email notification of any changes we deem, in our reasonable discretion, to be material. Regardless, we encourage you to visit this page periodically and check.
9. How can I contact Knoema for more information?
We value your input and invite you to submit any inquiries, suggestions, or complaints by sending us an email at email@example.com. As noted above, to make a request authorized by law, please send your email to firstname.lastname@example.org. You may also contact us by mail, at:
31 East 32nd Street, 4th Floor
New York, NY 10016
Please know that we respect your rights, and these rights, including your right to make a complaint to the relevant authority, are not affected by your contacting us.
More About Cookies
What types of cookies are used by Knoema?
Below is a list of the types of cookies and third party service providers currently used by Knoema but may not include all cookies or third party service providers. In addition, the below list of cookies and third party service providers is subject to change at any time.
Knoema. We use our own products and services to analyze the user behavior within our Web site and our own products and services, to save user preferences, and to support authentication of users.